Privacy Policy

Information you provide

When you contact TransformerGrid by RFQ form, email, WhatsApp or another communication channel, you may provide your name, company, contact details, project location, drawings, specifications, schedules and other information needed to discuss a transformer project.

How the information is used

We use submitted information to respond to inquiries, clarify technical requirements, coordinate quotations and documentation, support project communication, maintain business records, and protect the operation and security of this website.

Necessary sharing

Project information may be shared with the disclosed manufacturing partner, inspection or logistics providers, or other service providers when reasonably necessary to evaluate or support your inquiry. We do not sell personal information submitted through project inquiries.

Website and third-party services

Hosting, security, analytics, video, messaging or other embedded services may process standard technical data such as IP address, browser information and access logs. Those services may apply their own privacy terms.

Retention and your requests

Information is retained only as reasonably needed for inquiry handling, project records, security and applicable business obligations. To request access, correction or deletion of information you submitted, email [email protected]. Some records may be retained where required for legitimate business, security or legal purposes.

Updates

This policy may be updated as website functions and communication practices change. The revision date shown above identifies the current version.